Terms

Terms and Conditions of Sale
We are a predominantly internet based trading company, if you need to contact us you can through our email address which is This e-mail address is being protected from spambots. You need JavaScript enabled to view it this email is checked frequently and we aim to respond within 24 hours. All goods supplied are subject to our terms and conditions these are printed on the reverse of our invoices or can be obtained from us on request.

Trademarks & Copyright
we acknowledge all trademarks and copyright from their respective companies. Where referred to, we assert no rights to them and they are used only as a reference point provided under common law. Further to that we are not an authorised agent unless specifically mentioned and on that basis we have no contractual relationship with any company as authorised agent or distributor and in particular HD Michigan Inc ® or the Harley-Davidson Motor Company. ®

Warranty
All goods offered are subject to the warranty provided by the manufacturer, in most cases that is 90 days subject to wear and tear on all items. Wear and tear is never covered by warranty but defects apparent due to poor quality of components or manufacture are. Should your item be just outside warranty please contact us as in many cases we can get something done about it.

Privacy
Your privacy is important to us; we will never sell or disclose your personal information to anyone without your permission. We will only do this if a manufacturer needs to despatch something directly to you (with your permission).

Complaints
Our reputation and customer service are important to us. If you have any concerns at all please do not hesitate to contact us and we will deal with this in a friendly and efficient manner. Sadly we are not perfect and occasionally we may stuff up. If we do you can have our assurance we will do what we can to put it right, however we are not magicians so if you don't tell us we can't deal with it.

It is a matter of fact that 1 unhappy customer tells 12 people but 1 happy customer may only tell 2. We aim to have as many of you as possible tell as many people as possible how good we are. This is essential for our long term prospects and we really do understand that it is a privilege for us to have your business. We would appreciate you telling as many people as you can if we do well.